Please read the introduction to this page here
An evidence-based management (EBM) approach is an intrinsically critical perspective. Here we should honour those rare organisations that have a long track record of managing their human capital well. The source of much of their success is likely to be that they are highly self-critical, always wanting to perform better. When we launched the Newbury Index in 2005 the only company on the list that was intrigued to learn more was Toyota – who were already in our Number 1 position.
The 10 criteria – based on a scoring system of 1 to 10 for each criterion, with a theoretical maximum score of 100.
- A clear Vision with total dedication to achieving a crystallised Mission (‘We will be the Number 1’)
- Highly ambitious with a culture of constructive, self-criticism
- Long track record of success in creating value
- A particularly mature, evidence-based, management philosophy and coherent strategy that recognises the importance of managing people as valuable capital.
- A team spirit that encourages internal cooperation rather than conflict, destructive competition or seeking to blame.
- A continuous improvement philosophy backed up with effective systems
- An organic approach to organisation, process and role design that enables it to constantly adapt to rapidly changing circumstances whilst minimising potential damage to the business.
- Responds very well to the unexpected vicissitudes of life (e.g. product recalls, natural disasters outside of their control)
- An obsession with learning and innovating that is directly linked to value creation.
- They avoid complication and keep things as simple as possible, wherever and whenever they can.
The Top 10in HCM
2. Goldman Sachs
3. Marriott Hotels
If you wish to:-
- Nominate a company/organisation, or a particular individual, for a Top 10 slot, and/or
- Suggest better criteria than any of the 10 shown above