Professional HR. Evidence-Based People Management & Development

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PT on EBHR 2

Evidence-Based HR is now incorporated into my latest book  “Professional HR. Evidence-Based People Management & Development” and you can now join IHRM, the new Professional Institute of HR Maturity.

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“That’s the state of play in human resources today mindless imitation of what others are doing, little to no systematic evaluation of the effectiveness of management practices and programs, infrequent data-driven diagnoses of the problems HR is expected to address, in short, little of the professionalism now almost taken for granted in medicine, to take just one example.”

From the Foreword to the book by Professor Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior, Graduate School of Business, Stanford University, co-author of ‘Hard Facts‘ and a leading advocate of evidence-based management.

Reviews

‘This is an important book that provides a positive road map for the future of the H.R. profession. Its importance lies in its willingness to address the big questions: why has Human Resources been at the crossroads for over a decade? What does it mean to operate as an H.R. professional? How can H.R. apply evidence based practice to be more systematic in its priorities and evaluate the business impact of its activities?

The book, a combination of analysis, argument and anecdote, check-lists and case studies, ranges far and wide in exploring the debate about the role of Human Resources, the nature of professionalism and the utilisation of evidence based practice.

Professional HR is also a refreshingly authentic book that provides a candid insight into the connections between academic research, consultancy activity and H.R. practice. Paul Kearns takes on with insight and courage: snake-oil consultancies selling solutions of dubious value; the academics that gave their blessing to any number of flawed research wheezes; those H.R. practitioners who valued prize winning more than the implementation of processes that “worked”; and the various professional bodies that stood on the side-lines rather than a take a lead in raising and reinforcing standards.

For some, this book – with its willingness to “name and shame” several of the players who contributed to H.R.’s current reputation – will be an awkward reminder of a past that missed opportunities to establish Human Resources as a critical component of organisational success. For the emerging H.R. practitioner who wants to make a positive impact through a combination of a professional ethos and evidence based practice, Professional HR will be indispensable reading.’

Andrew Munro, Director of AM Azure Consulting

‘Kearns’ book is a timely reminder that neither precise, legally enforceable regulations nor reliance on human moral points of failure can address the paucity of moral courage and deliberate systemic myopia of our political and corporate leaders, or of academic experts. What he is seeking is a widening of the purpose of management to include value to society, humanity and stewardship and to resist the corrosive effects of relying on narrow performance measures like profit. Kearns is advocating that his brand of professionalism be central to organisational life. He asks the right questions, itself doubtless a process of testing hypotheses and paying attention to the quality and relevance of data, blending critique of methodology with topical examples and practical checklists. Kearns’ Professional HR, to be sure, is worthy of a wide managerial readership.’

Dr Wilson Wong, Academic Fellow CIPD

Professional HR is every bit as ground breaking as his previous book HR Strategy: Creating Business Strategy with Human Capital. Kearns’ new work points out clearly that the lack of professionalism and standards are destroying the public’s faith in business, and in many cases, businesses themselves. He makes it clear that evidence-based professional HR management is the way to stem the tide. This book is a blueprint for training a new generation of true HR professionals.’

Patricia Turnham, Kaplan University, USA

‘Amidst the fallout of a deep economic depression, the malaise organisations find themselves operating within affords a very real opportunity for HR professionals. HR has the chance to become what it has failed to do since its strategic aspirations were first voiced in the 1990′s; the chance to become a value proposition for organisations. This value proposition is about demonstrating that the very best people management is a route to healthy, vibrant and sustainable organisations that produce real value for all stakeholders. Paul Kearns’ book shows how and why HR professionals should take this opportunity and reposition both themselves and their own organisations to succeed in the 21st Century.’

Stuart Woollard, Kings College London, UK

‘In this book Paul Kearns provides a compelling vision for the future of the HR professional and the HR profession. This vision challenges the HR professional to approach their role in a far more reflective and evidence based way. Kearns provides a convincing prescription for how a more professional and mature HR practitioner can deliver on the potential and value of human capital which remains untapped in many organisations.’

Prof. David Collings, Professor of HRM, Dublin City University, Editor, Human Resource Management Journal.

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R.I.P UK Civil Service

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I am sorry to have to announce the demise of the UK’s Civil Service. Even though I predicted this* some time ago I never realised it would be such a swift and ignominious end.

When I started this blog book in August 2010 it seemed appropriate, on a site about HR, to make my first ‘launch’ piece about the CIPD and the sheer lack of competence and professionalism amongst a Board that is supposed to be the UK’s leading, professional, HR institution. One Board member is Gill Rider, recently Head of Civil Service HR, who has ‘retired’ herself from her Cabinet Office role (April 2011). After 5 years in post her own assessment of her performance in applying the CIPD’s “Next Generation HR” project was that it –

“… transforms the existing departmental model of HR delivery. Instead of each department having its own full HR function there will be shared centres of expertise that will lead on HR for the whole civil service. We are on track to introduce the programme in April (2011) and ultimately it will deliver anticipated savings of £300 million and a best in class (sic) staffing ratio of 1:100.”

You don’t need to be evidence-based to see this for what it is.  In fact you don’t need much intelligence at all.  There is somebody though who doesn’t appear to possess even that minimum level.  Someone who cannot admit that hype will never cover up a performance score of zilch.  That person is her ex-boss, the most senior Civil Servant in the UK, Gus O’Donnell, Cabinet Secretary and Head of the Home Civil Service, whose performance appraisal of Rider’s accomplishments (sic) was -

“Not only has Gill led some amazing work to transform the HR profession, she has seen through a transformation of the senior leadership of the civil service. The development of the Top 200, capability reviews and talent management programmes, such as SCS (senior civil service) Basecamp, are just three examples of the impact she has made on the Civil Service.”

This is one of those employee references you give when you have nothing good to say about someone; you just confirm they were there.  When our Top 200, intellectually superior, civil servants allow themselves to be ‘developed’ by people like Rider, and have such mindless behaviour reinforced by O’Donnell, who regards attending “talent management programmes” as “impact”, we know that although the Civil Service might still be breathing, just, by any definition it is already brain dead.  I would just add that Rider’s remarkable achievement, surviving for 5 years without doing anything, has now also been recognised by her chums on the Board of the CIPD who have appointed her as their President.

One more thought also occurs to me – I wonder what the words HR, evidence, professionalism and performance mean to the Board of Rider’s previous employer, Accenture; whose erstwhile sister company, Arthur Andersen, inspired the banner for this site, after its own demise in the wake of the Enron scandal?

*From HR Strategy (2nd Edition, 2010, p 187)

Good and bad politics

One thing that could get in the way of all this common sense is office politics.  Although we need to make a very clear distinction here between what could be called ‘normal political discussions’ and the sort of corrosive ‘Yes, Minister’ politics that have nothing to do with organisational performance (and are killing the civil service).”

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